The world is burgeoning with new and improved internet technologies, which are available at affordable rates. As a consequence, more and more businesses are veering towards Voice over Internet Protocol (VoIP) from traditional phones.
Now, if you’re also planning to make the shift to VoIP, you must study the pros and cons to know whether to invest in the option or not. So, here we go.
VoIP Technology: How it works?
With VoIP technology, voice converts into digital data and transmits over internet connections via a router.
VoIP offers options similar to private branch exchange (PBX) phone systems. These include phone calls, caller ID facility, conference calls, call forwarding, call waiting, voicemail, among others.
More so, VoIP in combination with desktop computers is used as ‘softphones’; only the devices should be equipped with audio and video input/output functionality.
VoIP Technology: How to set up?
Installing VoIP is easy. The requisites are a stable internet connection with good bandwidth. Many VoIP providers cater to your software needs. And your hardware requirements constitute only the phones.
Under VoIP, you can opt for PBX phone systems; they allow routing of calls to the apposite phones on the system.
Conversely, if you’re not looking to install PBX software on the server, then you can go with a cloud-based phone system. Then, a cloud service provider does all the hosting and management and the facility is payable via subscriptions.
Both options are easy to operate, with providers offering more fine-tuning options to the users.
In IP phones, you can choose between two options. First, the conventional desktop phones, offering all the basic features – including video conferencing, multi-caller settings, hold and transfer functionality, and speakerphones.
Second, the ‘softphones’ which require software to be installed on your devices. They offer the same functions as the desktop phones, with the addition of video input for facilitating face-to-face video calls.
VoIP Technology: What are the benefits?
Though traditional phone connectivity offers some advantages, yet VoIP technology outnumbers them and wins handsomely.
As compared to traditional phone systems, VoIP technology turns out to be cheaper. VoIP hosts make use of minimal or no hardware. More so, you have to pay lower monthly subscription fees and do not have to sign any contract.
VoIP technology is suitable for employees who are not confined to their workplaces. They can send and receive calls from remote places via dedicated apps. Only mobile phones and date connections are the requisites.
Plus, VoIP technology has video-conferencing options, through which salespersons can hold demos from anywhere, without having to travel.
With VoIP technology, you can add or remove extensions easily as per your business demands. Only you have to tweak some settings for connecting VoIP-powered phones to your network. You do not need to add more hardware.
VoIP is a fast-evolving technology, with more and more companies jumping on the bandwagon to avail the linked benefits. The general view is that VoIP will replace traditional phone systems soon.
Now, making the switch to VoIP is a judicious decision, for you can then avail a host of services at economical rates. Only conduct your research well and discuss your options with the experts beforehand.