Telephones allow people to interact with one another, even if they are far from one another. Although telephones were used some years ago, the lines were connected to switchboards, which are connected via cell phones located in the mobile phones of today.
We can connect over the Internet to some phones, specifically through the Internet protocol. People can send and receive voice calls and messages from any device, like a cell phone, PDA, or computer, via IP. Softswitch is one way of relaying phone calls and data. Today we’ll talk about Softswitch in this article. Let’s get going then.
What is softswitch?
A softswitch is the main tool used in telecommunications to connect telephone calls over the different telephone lines completely under the control of computer software operating on a single network. The physical switch board is used as the key calls carrying hardware that links one line to another. If we talk of softswitch technology it is commonly used in both local and large structures in the area of networking and telecommunications.
Types of a Softswitch
Softswitch is a device and switchboard combination. There are two kinds of soft-switches. Firstly, Softswitch Class 5 and Softswitch Secondly Class 4.
- A Softswitch class 5 caters for a small area. This kind of software is usually used by companies and organizations. If the area is small, these softswitches will maximally route calls within towns, organisations, states, or small nations. Softswitch this form often serves end users. Some of their clients include call center utilities, network calling cards, business organizations, and others.
- On the other hand, Class 4 Softswitch is at a higher level as these handle long distance calls, covering countries around the world. They transit VoIP traffic between carriers and a large amount of VoIP calls. Some of its most significant features are protocol support and conversion, transcoding, second rate calls, an average time of one call routing, and number of simultaneous calls.
Softswitch class 5 and Softswitch class 4 are also put to work together. Although Class 4 routes long distance calls to Class 5, Class 5 remains connected to the IP phones and VoIP calling devices on the other side. It offers the calling service VoIP. This soft-switch combination is known as hybrid soft-switches.
Benefits of Soft switch:
For a variety of reasons the softswitch is highly beneficial to more conventional routing approaches, including:
- Greater scalability
- Requires less hardware, saves money and energy.
- Expansions or enhancements require just updated features, not an entirely new product.
- Less expensive
- Creation of open standards which leads to a more personalized and flexible system
- Remote mounting is possible
- Can route any & all incoming call types – IP, cable, copper, etc.
- Can offer additional software-based features like:
- Call recording
- Needs less time commitment
Hopefully this short guide will help you to gain a deeper understanding of what softswitches are and the many benefits they offer over conventional communication choices. If you’re thinking of making the move to this innovative technology, make sure you do your homework to find an alternative that provides the functionality you need to optimize your business productivity.