FAQs

/FAQs/

What is the cost of customization?

By |2018-10-30T09:46:57+00:00October 30th, 2018|

We have a highly trained programming team to do all different kind of customization. After we receive the customization request, we analyze the work and send number of hours it will take and the delivery date. Once the client agrees on number of hours, we start working on the customization.

What is your support cost?

By |2018-10-30T09:45:30+00:00October 30th, 2018|

The email support is free. The phone support is $20 per hour with minimum 30 minutes. Monthly support contract is $350 that allows unlimited phone support. Yearly support contract is $2940 that allows unlimited yearly support that is 30% saving over monthly contact.

What are the features in Adore Softphone Premium version?

By |2018-10-30T09:44:44+00:00October 30th, 2018|

Here are the features in Adore Softphone Premium version: 4 Lines Call Recording Call Conference Transfer (Xfer) DND (Do not Disturb) Hold / Unhold Redial Auto accept call NAT/Firewall support STUN server Support ICE Support Debug Mode (SIP message log) Codec Supported : G729, G711 u, G711 a, G722, GSM, iLbc, Speex/ 8000, Speex/16000 , Speex [...]

What’s the difference between G.729 and G.729B codec?

By |2018-10-30T09:42:38+00:00October 30th, 2018|

G.729 Annex-B is a high complexity algorithm, and G.729A Annex-B is a medium complexity variant of G.729 Annex-B with slightly lower voice quality. The difference between the G.729 and G.729 Annex-B codec is that the G.729 Annex-B codec provides built-in IETF voice activity detection (VAD) and Comfort Noise Generation (CNG). Adore Softphone comes with G.729 codec.

What can be done if I face start trouble?

By |2018-10-30T09:35:37+00:00October 30th, 2018|

If Adoresoftphone does not start up properly, check the following: 1. Other audio recording or playing software should be turned off. 2. Other SIP software such as NetMeeting or Windows Messenger should not run. If the problem persists, contact Adoresoftphone technical support for your assistance

Sales Information

Telephone:
India: +91 – 9958611014,
+91 – 9315145470
Email: sales@adoreinfotech.com
Skype: adoreinfotech100
Timing: Monday to Saturday 10am – 7pm IST (Indian Standard Time)

Support Information:

Telephone:
India:+91 -9315144469
Email:support@adoreinfotech.com
For Server & Softswitch Support: adoreinfotech1
For Softphone Support: adore_softphone
Timing: Monday to Saturday 9am – 9pm IST (Indian Standard Time)

Contact Us:







Visual Verification Image

Online chat software