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Overview
Features
System Requirement

Softphone comes with SIP technology, which helps in making outbound phone calls worldwide from PC to Phone. Its intuitive Graphical User Interface gives an advantage for a customized set of softphones that can be created as per client's requirement. It works on Microsoft's g723.1 codec that makes it effective in all versions of Microsoft Windows without external codec and also delivers enterprise-grade voice quality even in dialup connection. AdoreInfotech's Softphone brings exceptional functionality, usability, and manageability to all the versions of the Microsoft Windows environment.

Softswitch & Billing System:

LCR(Least cost routing)
Recharge account through IVR.
Failover Gateway
DID Support
Multi currency support
DB backup

Account and user management:

SIP & IAX Support
Multiple Calls on one account
Account for New Phone Number
Customer management
post-pay/prepay recharge
Agent Account
Batch management
Signup(customer)
Account detail(Agent,Customer)
Caller ID Authentication
Recharge/payment online

Rate Management:

Billing Increment
PEAK & OFF-PEAK rates
Expiry of rates;
Import Rate sheet
Rate-sheet Simulator

LCR

Gateway Management:

Multiple Provider supported
Multiple gateway supported

Billing Reports and Invoice management:

CDR (Admin,Agent,Customer)
Calls Report
Profit & loss report(Admin,Agent)
Traffic Report
Search Criteria for reporting
Export report to PDF & CSV
Invoice generation

Calling Features:

PC-Phone
PC-PC

Addiotional Features:

Multi currency support for Balance Announcement
Auto Recharge
Signup
Email activation to verify customer email address.
User Validation support for admin
Data Base backup and Restore Facility
Export data into XML or CSV

Calling card:

Pin base calling card
Pinless calling card

Gateway Supported:

Quintum
cisco

IVR Management:

IVR prompts( balance,destination, credit time)
Customize IVR in miultilanguage

DID Support:

DID incoming
Manage DIDs for customer with different criteria
Phone to PC
Reports

AdoreInfotech recommends following Hardware and operating system specification

Hardware Requirements: Dual Xeon Pentium IV 2.0/ 2Gb RAM/160 GB HDD

Software Requirements:

Linux CENTOS 5.3 (complete installation)
Apache
PHP
PHP-PGSQL or PHP-MYSQL
PHP-PCNTL
PHP-GETTEXT
MySQL
Use PHPAGI 2.14 included
SOAP-0.9.4

Install the operating system with the bison-1.875-4, flex-2.5.4a-29, and gcc-3.4.6-3, Mysql-5.X, Python-2.x and Perl MD5 1.7 and YUM Server.

Internet connection:

The use of a 1Gbit Ethernet card is a prerequisite for Adore system with good broadband internet connection .

Pre-installation Considerations:

Here is some information that we think is worth knowing prior to install.

• Linux server should be on public IP

Carrier:

Carrier which supports SIP calls,g711, g723 and g729 codecs.

Installation:

AdoreInfotech requires remote access of server for installation. The installation will be done by SSH connection on Linux server.Its installation requires internet facility and the time taken for its set up mainly depends on the nature and amount of customization to be done and the nature of service provider's infrastructure. Our competent and reliable force of engineers renders spectacular services in solving every bit of installation related problem