A1:Though, we provide
a wide range of skins for the Softphone, but
as per our clients' requirement and demand,
we are always ready to customize the Softphone
with their skin. Either you provide the images
of your own choice or our team can design and
create it according to your specifications.
A2:Adoresoftphone is
designed while keeping today's hi-tech time.
It supports only SIP protocol, which is known
for its advanced technology.
A3:Adoresoftphone uses
Microsoft g723.1 and Microsoft g729 codecs,
thus can be used in all versions of Microsoft
Windows without the need of external codecs
and also provides excellent call quality even
in dialup connection.
A4:You may require
following Operating System, Hardware Requirement
and Network Connection specifically for enjoying
an amiable time of talking with Adoresoftphone.
Operating Systems supported:Adoresoftphone
operates well on WINDOWS XP, WIN NT4, WIN 2000,
WIN 2003 but does not show excellent performance
on Linux, Unix and Macintosh.
Hardware Requirement: Adoresoftphone
requires full duplex sound card with microphone
as well as good quality speakers.
Network Connection: For network connection
it requires SIP server to register the Adoresoftphone
and minimum 6.3k bandwidth to make a trouble-free
call.
A5:AdoresoftPhone allows
you to speak over Internet with any desktops,
notebooks, PDAs, stand-alone IP-phones and even
with any conventional landline and mobile phones.
It supports SIP industry standards, and is fully
inter-operable with most major Internet Telephone
Service Provider (ITSP) and VOIP software and
hardware. It offers excellent call quality at
nominal charges in comparison to traditional
calls.
A6:Adoresoftphone operates
well on WINDOWS XP, WIN NT4,WIN 2000, WIN 2003
but does not show excellent performance on Linux,
Unix and Macintosh.
A7:If Adoresoftphone
does not start up properly, check the following:
- Other audio recording or playing software
should be turned off.
- Other SIP software such as NetMeeting or
Windows Messenger should not run.
If the problem persists, contact Adoresoftphone
technical support for your assistance
A8:We have created
a detail tutorial page to give you detail information
on the configuration with Asterisk. Please click
on the link below:
Configuration
with Asterisk
A9:Here are the bandwidth
requirement for different codec
| Codec |
Codec Bit Rate(Kbps)
|
Nominal Ethernet Bandwidth(Kbps)
|
| G.711 |
64
|
87.2
|
| G.729 |
8
|
31.2
|
| G.723.1 |
6.4
|
21.9
|
| GSM |
13.2
|
N/A
|
| iLBC |
13.3
|
N/A
|
| G.726 |
32
|
55.2
|
| G.728 |
16
|
31.5
|
A10: G.729 is a high
complexity algorithm, and G.729A (also known
as G.729 Annex-A) is a medium complexity variant
of G.729 with slightly lower voice quality.
All platforms that support G.729 also support
G.729A.
Adore Softphone comes with G.729 codec.
A11: G.729 Annex-B
is a high complexity algorithm, and G.729A Annex-B
is a medium complexity variant of G.729 Annex-B
with slightly lower voice quality. The difference
between the G.729 and G.729 Annex-B codec is
that the G.729 Annex-B codec provides built-in
IETF voice activity detection (VAD) and Comfort
Noise Generation (CNG).
Adore Softphone comes with G.729 codec.
A12: Here are the features
in Adore Softphone Lite version:
A15: The email support
is free. The phone support is $20 per hour with
minimum 30 minutes. Monthly support contract
is $350 that allows unlimited phone support.
Yearly support contract is $2940 that allows
unlimited yearly support that is 30% saving
over monthly contact.
A16: We provide support
over phone, email, and Instant Messaging. It's
depends on clients preferences and support contract.
Only email support is free.
A17: We have a highly
trained programming team to do all different
kind of customization. After we receive the
customization request, we analyze the work and
send number of hours it will take and the delivery
date. Once the client agrees on number of hours,
we start working on the customization.
A1:Adore Voip Billing
system is on-line prepaid and postpaid billing
system. Adore Voip Billing system is web based,
user friendly and easily manageable Voip Billing
system.
A2:Adore VoIP Billing
is meant for PC to Phone, IP Phone/Device (like
Sipura) to Phone,.
A3:Hardware
requirements:- Pentium 4 (2.1 GHZ),
Dual CPUs with memory 2 GB RAM.
Software requirements:- Windows
2000 Server (SP4)/Windows 2003 Server Standard/
Windows 2003 Server Enterprise with IIS installed
and
Database: MS- SQL Server 2000
(SP3a)
A4:Adore Voip Billing
requires 256Kbps.
A5:Installation of
Adore Voip Billing system will be done remotely
via remote desktop connection / VNC or any other
remote access application.
A6:Installation time
depends on the nature of customization required.However
it will not exceed 5 days at the maximum. On
an average we have finished the Installation
in 2-3 days
A7:Yes you will be
provided with all the User manuals along with
the solution. These manuals will guide you in
better understanding of the solution .
A8:Yes
A9:It has been successfully
deployed and tested with Cisco and Quintum voice
gateways.
A10:Active/running
calls can be easily monitored through web interface,
for this user simply has to click on the active
calls option in Prepaid Card menu.
A11:First add a Rate
Plan after that add Rates, then define country
code & country name, , charge per call(this
is surcharge), add first billing increment like
60sec.(this is duration of first call length
), add Rate per minute(this is charge per minute),
& at last add slab length like 30sec.(this duration
mean if client disconnect the call with in 30
sec. the charges apply only for 30sec. & if
its exceeds from 30sec. then charges apply for
60sec.).
A12:Slab length is
a call charge duration, Suppose slab length
duration is 30sec and billing increment is 60sec,
if client disconnect the call with in 30 sec.
the charges apply only for 30sec. & if its exceeds
from 30sec. then charges apply for 60sec.
A13:Translation rule
is a prefix.
A1:Radius provides
three network services:
- Authentication
- Authorization
- Accounting
All of these known as AAA.
These services give network managers an easy
way to:
Identify remote users, and Control which users
can access the network (authentication).
Define what each user can do by controlling
access resources (authorization)
Track what resources each user consumes in order
to bill them for services (accounting).
A2:Required Ports
are as follows:.
| Sip Ports
|
5060 to 5090 UDP Port |
| Radius Ports |
1822, 1823, 1824 |
| Connection Ports
|
21, 22, 80, 8080, 1433, 1434 |
A1:Adore Softswitch
runs on Linux for SIP Server and for billing
purpose it requires MS Windows. SIP-Server is
a Linux based Softswitch with modular and sophisticated
architecture, which is designed in the most
customized way to keep abreast with the changing
needs of telecom industry.
A2:Hardware
Requirments:
Pentium 4 ( 2.1 GHZ ) with
memory 1 GB RAM for SIP Proxy.
Pentium 4 (2.1 GHZ), Dual CPUs with memory 2
GB RAM for Billing Server
Software Requirments:
1.
Sip Proxy (SER)
OS: Fedora Core 3 (Heidelburg)
/Fedora Core 2 (Tettnang), gcc,bison, flex.
or
Red Hat
Linux Version: 9 (shrike), gcc,bison, flex.
2. Billing
Server
OS: Windows 2000 Server
(SP4)/Windows 2003 Server Standard/Windows
2003 Server Enterprise with IIS installed.
Database: MS- SQL Server
2000 (SP3 a)
A3:Installation of
Adore Softswitch will be done remotely via SSH
connection / Putty for Sip Proxy and remote
desktop connection / VNC or any other remote
access application for Billing system
A4:Required Ports
are as follows:.
| Sip Ports
|
5060 to 5090 UDP Port |
| Radius Ports |
1822, 1823, 1824 |
| Connection Ports
|
21, 22, 80, 8080, 1433, 1434 |
A5:Adore Softswitch
supports G711, G 723, G729, and GSM Codecs.
