| AdoreInfotech's Business Process Outsourcing (BPO) services combine domain expertise, process skills and technology to deliver world-class process outsourcing.
AdoreInfotech's BPO focuses on integrated end-to-end outsourcing and delivers to its clients through reduced costs, ongoing productivity improvement, and process reengineering. We partner with the client to impact their business goals by enabling them to focus on their core functions rather than spend time on peripheral and people-intensive processes. The AdoreInfotech BPO transformation promise is to do the same job better and efficiently and ultimately eliminate non-value adding tasks.
Adore BPO is already operating around 700 seats including Inbound and Outbound operations with about 500 People, Adore BPO plans to be 1500 seats On-shore BPO by the end of this year, with major focus Telecom Vertical.
Having contracted of Dial91,USA for operating Integrated Telecom Services , PIN Balance Transfer, Calling Card Recharge, Card Purchase , with handling Out-Bound calls for client verification, collecting relevant information from already existing clients, payment reminder calls for existing clients, calls for revival of lapsed PIN/Card and has also taken up a process for Direct Marketing of policies to new clients starting from acquisition of data base to collection of payment for the PIN / Card , Payment Reminder and Follow up Calls and all other Technical & Customer Support .all across the country, a company under the name of Global Tel,USA has been promoted to implement this project. It is already handling about half a million voices & text Chat transactions every day and this volume is expected to cross 1 million transactions a day by the end of this year.
Adore BPO management team has been responsible for running one of the largest Domestic & International BPO service across the country for about 10 years and hold expertise in running Telecom, Healthcare, Education, Human Resource , Retail and Financial Segment processes . |
