Adore Infotech is a leading provider of high-quality and cost-effective support solutions to companies worldwide. Adore Infotech can reengineer, supplement, or completely manage your company's customer support services depending on your needs:

• Remote Call Center :   Adore Infotech Remote Call Center Support provides end-to-end outsourcing services dedicated to helping companies contain and reduce support costs.    Adore Infotech operates multiple state-of-the-art call centers -- onshore, nearshore, and offshore, located throughout the US, Canada and Europe. These facilities manage and staff client helpdesks while providing hardware and software support. All operations are part of one "virtual" center that enables Adore Infotech to offer clients superior availability through redundant operations. Adore Infotech has the facilities to meet your current requirements along with the ability to expand as your needs change.



• Onsite Help Desk :     Adore Infotech Onsite Help Desk Support specializes in hardware and software "how to" and break/fix solutions.    Adore Infotech’s help desk solutions range from providing a small workforce to augmenting a client's existing staff, to delivering a managed operations service. The managed operations service is a comprehensive offering with Adore Infotech providing the management, technical staff, and day-to-day delivery of the entire support operation at our client's location. In many cases, Adore Infotech also manages the telephony and technical infrastructure.

Different than other help desk outsourced solutions, Adore Infotech becomes an extension of your business. Front line to the end user, Adore Infotech gathers transaction and incident intelligence that is used by clients to improve business processes. Adore Infotech provides trained professionals to support your needs from laptops to mainframes, on all hardware platforms, for all commercially available software, as well as for customized applications.

• Improve customer service delivery with advanced contact center capabilities
• Lower the capital required to invest in new technologies
• Reduce service disruptions and downtime
• Eliminate the need to hire, train, and retain specialized personnel